PLEASE READ THIS ENTIRE PAGE BEFORE PLACING YOUR ORDER - IT WILL ANSWER A LOT OF QUESTIONS
Shipping and Handling Times:
Welcome to SoCal Hobbies. After you shop on our website and add items to your cart, you will be directed to get a fairly accurate shipping quote for most domestic and International orders within the United States and the rest of the world. Sometimes, the calculation may be wrong due to any number of things. Orders shipping to Hawaii, Alaska, Puerto Rico, Canada and other parts of the world may need additional shipping charges added once we receive your order. You will be notified about this. If this does occur, an additional invoice will be emailed to you and needs to be paid in order to process and ship out your order. Some orders can be processed and shipped out the same day. Live chat or email us about qualifying items. Most orders, however, need to go through a waiting process of 1-3 business days. During this 1-3 day hold time, we are checking things like the validity and authenticity of your order and our inventory. Our cut off time is 2pm Pacific Time for order processing. If you need something delivered super fast, please contact us before placing your order.
Although USPS may only show up as the only delivery option, your order may come using Fedex, UPS, DHL, EMS and local courier services. Certain items come from international warehouses and are first shipped to us, then are shipped to the customer. If you do not hear from us within 5 days after placing your order, please contact us for an update. A status showing "Paid Processed" will display until an item is actually shipped and no other update will be given until this happens, other than your original order being emailed to you. (If you use Yahoo.com, please consider using a different email address to register with because our servers sometimes do not send from Yahoo.) Other order status can also be displayed such as "Paid Processed", "B/O - Waiting for products", "Waiting for customer response", "Cancelled - Refunded", etc. Please log into your account and go to your order for the latest status updates if you do not receive an email from us. Registering an account is also advised to track the process of your order, as opposed to a guest check out.
USA Lower 48 + Hawaii + Alaska Orders + Puerto Rico:
Most orders are processed and shipped within 24-72 hours upon receiving the order, however some circumstances can delay this process even further due to stock issues. Holidays or unexpected spikes in order volume may take us a bit longer to get orders out. Once your order has been shipped, you will receive an email with tracking information. In order to determine how long it may take for your order to be received. The chart below is for reference only.
Most International orders are processed and shipped within 24-72 hours upon receiving the order, however some circumstances can delay this process even further due to stock issues. Holidays or unexpected spikes in order volume may take us a bit longer to get orders out. International orders can take from 7-30 days to receive once the order is shipped. We ship from suppliers all around the world and use a wide variety or shipping methods for international orders such as UPS, FedEx, USPS, DHL, EMS and others. We do not have any control over any of these shipping companies, so once they have left the warehouse, our only method of progress if by tracking number that both you and us have. The chart below is for reference only.
Shipping Type Selected
Usually Ships Within (After a 1-3 Day Hold) Business Days
USPS First Class Mail, USPS Priority Mail, Parcel Post
2 - 5 days
USPS First Class Mail, USPS Priority Mail International, Parcel Post
1 - 5 days
UPS, FedEx Ground, FedEx Ground Home
1 - 7 days
UPS, FEDEX & DHL Express
Certain random items may have a delay in shipping for various reasons. See a partial list below for those items affected:
• RCP Tracks & Track Accessories*
• Some Kyosho Items
• Some GL Racing Items
• Some Atomic RC Items
• Some RC4WD Items
• Some Supreme Hobby Items
• Most HSDJETS
• Some others not noted here
* RCP Tracks come in very large boxes and usually ship UPS or FedEx Ground, unless you are in another country, then it may ship US Postal. There is no expedited service for RCP Tracks even though the website may indicate 1-3 day Priority Mail Shipping.
**RC Airplane Note - If you are in any other country except the USA, please message us before placing an order. Most RC Planes come in large boxes and are very costly to ship to other countries. Please email or message us for a quote first.
Although we may be processing orders, we do not ship on Saturday, Sunday, or Holidays.
* Processing time is dependent on order volume.
Express Delivery Services If you need fast service, we can get your order to you quickly. Please contact us before you place your order for more details.